Shipping policy

Shipping Policy

Last Updated: June 4, 2026

Thank you for shopping with us. We are committed to delivering your order safely, securely, and as quickly as possible. Please read our Shipping Policy carefully.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, sales, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping may be available on eligible orders or promotional offers.

  • Shipping charges (if applicable) will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available). You can use this tracking number to monitor your shipment's progress.

Packaging & Privacy

Your privacy is important to us.

  • All orders are shipped in plain, discreet packaging with no product details mentioned on the outside.

  • The shipping label will only contain the necessary delivery information required by the courier.

Delivery Attempts

Our courier partners will make delivery attempts according to their service policy. If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipping returned orders.

Incorrect Shipping Information

Please ensure your shipping address, contact number, and email address are accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support within 48 hours of the expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website. We are happy to assist you.